Tom Jones´ profile

Reviews (1)

Rutland Cycling

Excellent Communication and quick delivery

My Girlfriend bought a bike from here, it was the cheapest place around. I has a quick google around and found trustpilot, and after reading the reviews below was very apprehensive. Luckily she paid by paypal, so would have been protected in the event the item never arrived etc... The bike turned up within a couple of days, so no need to panic, great service!

I did receive an email to say that the bike she'd chosen was out of stock, but the newer version was offered as an upgrade at no extra cost :)

Staff very friendly when I called them on two occassions, rearind the specification of the replacement, and bike arrived within 2 business days of placing order.

Only criticism would be that the website inventory could have been more accurate, so that we couldn't have ordered an out of stock Item, but as they sell on eBay too, I guess it's complicated to keep stock levels correct and cross-reference between the two platforms.

Very happy customer nontheless, thanks.

Tom Jones´ profile

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Tom Jones
Reviewer
1987
United States

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