I can't btch about Groupon as a company but nearly half the time the merchant has failed to delliver in some way so I no longer spew my earnings into them as I perhaps once did!
To be absolutely fair they DO always give you your money back & hopefully give the errant merchants a stern look
Apart from having a wonderful writing style which is very readable & enjoyable, this whizz kid has saved millions of us millions!
I go through my weekly emails with a fine tooth comb & take immediate action where appropriate
BRILLIANT • FANTASTIC • HIGHLY RECOMMENDED!
What a joke the feedback system is!
I left FACTUAL feedback which simply stated the date on which I ordered my item & the date on which I received it
Threatening, abusive & aggressive emails ensued from disgruntled powerseller before said feedback was removed
So sod it - I won't bother any more
In our hit & miss (generally the latter) world of usually shabby at best customer service [Link] stand out as just about too good to be true!
Surpassing even [Link] & probably matching [Link] in their drive for customer satisfaction they could not do enough for me in my girl - like [Link].
When I inadvertently ordered an excess of memory my pleas for help were assisted in a personalised email from a HUMAN! (always a nice touch in this day & age of automated everything) who stated they were sorry to hear of my womanly woes & could they help before we chucked in the towel, pointing me in the right direction
When I rather predictably failed at putting my laptop together again they gave useful pointers as to where I 'may' (I had!) have gone wrong, and lo, my laptop was again in full swing
They accepted my return & gently reminded me where to find the returns label where I could return or FREE (niiice!) & no doubt I will soon receive my monies back without any fuss
I would DEFINATELY do business again with this company and will not pause for a moment to look anywhere else!
RECOMMENDED BIG TIME!
You really can't go wrong - lovely lovely love x
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