I really like ProCook products - they are sensibly priced top quality goods which are really good value - especially if purchased on line and even more so when there is a an extra discount on offer. The staff are really freindly and helpful and have a smallcompany outlook where each customer is important and treated as an individual rather than merely an anonymous number passed through an amorphous system.
My reservation is that the web pages and ordering appears to have a slight issue - and that is - if you want to buy an individual item it will advise on the web page its status regarding "in-stock" but I have now ordered two sets only to be advised that one or more items that make up the set are out of stock and the order delayed.
That said if you place the order and then wait a day and go into order tracking - it will then display if processed or order pending - if pending - call the customer support line and they will hunt through their shops to manually fulfil the order - but this takes time and I alas still have an order pending (placed on Dec 12th) which was going to be a Christmas present - well clearly Pro-Cook missed this deadline. I on the other hand would not cancel the order as I do not think I can get anywhere near the same quality/price anywhere else and I have an understanding wife :0)
Good selection of pens and consumables including many hard to find or unavailable from the high street . All at reasonable prices and with speedy delivery.
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