Hans-Josef´s profile

Reviews (5)

Auto Europe UK

Always best prices, fair and excellent service

I am using rental cars several times per year and auto Europe is my first choice. Never been disappointed. Excellent value, and great website for comparison. Customer service very helpful, spot on and always willing to do the impossible. Never been let down after using them >10 times in the past three years.

Simply Electronics Ltd.

Stay away from them - all they want is to create interest with your money!

I ordered a Canon S100 on 21 May online from SimplyElectronics. Honestly the price was too good to be true. The took my money from the credit card right away! I heard nothing until 13 June which was exactly when their promised delivery deadline had ended. They informed me that the product was out of stock. They must have known that at the time of my order! So I felt really pissed off as my holiday was coming up and I needed the S100 for an underwater Housing that I already had. So I cancelled my order and asked for an immediate refund. I received an email within one day saying that they will process my refund, but that it will take up to two weeks on occasions. I then cam back from my vacation in mid July to find that they still had not refunded me. On 22 July I wrote a formal complaint and was going to get a solicitor on the case. This helped and I received a refund on 24 July. In summary they used a cheap strategy to keep my money for two months to create interest from it. This company is criminal and I urge everyone not to be fooled by their low prices and not to deal with them at all!

lbaroczi, Arthur Brandand Tommy Tate found this review useful

02 August 2013

Reply from Simply Electronics Ltd.

Dear Hans-Josef,

I apologize for the inconvenience caused. I hope the refund finds you well. I appreciate the service level was disappointing given the delay caused. I am looking into the details of your order with our quality assurance team.

If I can be of any further help, don't hesitate to get in touch.

Many thanks.

Best regards,
Vanessa Carroll

Currys

excellent fast service

After having been put on hold for 3 weeks with another company (simply electronics), it was a week clear for our south east asia holidays and I needed this camera specifically for the underwater case. With Currys, I ordered on Saturday and they delivered on Monday 1400h for a camera that was a disconnected Canon model and difficult to get hold of in UK. I am very pleased with their prompt service and communication!

Gizzmo Heaven

super-fast reliable delivery

excellent service and fast delivery of data chip at the lowest price available anywhere. Highly recommendable services.

04 June 2013

Reply from Gizzmo Heaven

Good Evening Hans-Josef,

Thank you for your kind review and recommendation!

Kind Regards
Pete - Gizzmo Heaven

Tredz Bikes

smashing!

After a terrible experience with another online bikeshop, which made me eventually cancel my order altogether, I went on to get in touch with tredz. They had a <2h response time by email and gave effective and friendly responses. With their next day delivery option the got me my new bike within a bit more than 24 hours from their store in Cardiff to my home in Scotland. They kept me informed about every step during the process and their costumer support was excellent. Five stars and I will be using them again and would recommend them to everyone!

Hans-Josef´s profile

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Hans-Josef
Reviewer
1962
United Kingdom

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