Paul Nicholls´ profile

Reviews (5)

Equipashop

Quick Delivery

Ordered some spare plastic covers for the peg board hooks, they were delivered quickly. Only issue was that they were a bit big so had to glue them in place

SmartBuyGlasses UK

Communication Let Me Down

Ordered what I thought were a pair of sunglasses, my mistake, realised just after I placed the order. Emailed them to ask if I had bought sunglasses or plain glasses, got no reply and still haven't. Emailed them again to say to cancel my order as I had ordered the wrong thing, no reply and still nothing to date. Next email I received was an email saying my purchase had been despatched. Eventually got a number from their return people and am now having to return them at my own cost.
Nothing wrong with the product just their admin.

01 April 2013

Reply from SmartBuyGlasses UK

Dear Paul,

Thank you for your review.

I completely understand your disappointed feelings. Unfortunately, we had some delays in response time for email inquiries, that's why were not able to cancel your order upon your request.

We apologize for any inconveniences caused by this situation and promise to do our best to resolve the issue.

If you have any further questions, please, get back to us at servicemanager@smartbuyglasses.co.uk

Kind regards,
SmartBuyGlasses

Fancy Dress Ball

Turned up quickly and good quality

Good price, quick delivery, quality costume

Paving Superstore

Enjoyable experience

Found what I wanted, saved £700 compared to our local garden store, delivered on time and even got me some extra ones when I found I did not have enough... Great service

Lawson HIS

Great

Cheaper than Amazon and delivered within 3 days. Great service

Paul Nicholls´ profile

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Paul Nicholls
Reviewer
United Kingdom

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