Clare Holmes´ profile

Reviews (1)

Secret Escapes

left a hole in my purse

I didn't manage to stay due to illness of my partner and out of all the suppliers I used for my trip you were the only one not to offer a refund or credit. So frankly I will never use you again.

You promised to contact me regarding the above and I've heard nothing !

22 June 2012

Reply from Secret Escapes

Hi Clare. So sorry that you had a poor experience. I have passed your comments on to the customer care team.

Clare Holmes´ profile

profile image of Clare Holmes
Clare Holmes
United Kingdom