Anna´s profile

Reviews (1)

Late delivery but very quick to respond

I ordered my sunglasses using a Groupon voucher. I had received an order confirmation but no confirmation of the dispatch. I would have been fine with late delivery if someone had let me know that there has been a delay. Instead the shop has just kept quiet.
After I sent them an enquiry I found out that due to a "mistake" my sunglasses were out of stock and delivery will be delayed. They promised to let me know when the item is in stock but informed me my glasses are on their way only after I sent them another message enquiring about my order. The good thing was they were always quick to respond and the glasses that finally arrived are as pictured and I love them!

Anna´s profile

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United Kingdom