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Reviews (4)

Cash Converters

Some good, some bad.

The item I bought was as described, the response to my offer was dealt with quickly and communication was generally good.
However there was a major problem on delivery, the item I purchased was a 26 year old gibson guitar with its original case with a current value of approximately £2000.
The guitar arrived in its case with no protection/packaging whatsoever, it just had a cable tie around it, to stop the case from opening. The gibson logo on the case had gone missing thus de valuing the item significantly. I did negotiate a small refund for the damage but to send a £2000 item through the post with no packaging shows a lack of care and professionalism

11 March 2014

Reply from Cash Converters

Hi Mark
Thanks for taking the trouble to post a review on Trustpilot, and for the valuable feedback. We are continually striving to improve the listings on the website and the service that comes with your purchase.
Should you have any issues in the future that you can't resolve with the store please contact me on the email below.
Kind Regards
customerservices.uk@cashconverters.com

GAK.co.uk

trouble free, easy transaction.

Well pleased with the price of my electro harmonix pedal, good communication via emails will shop here again.

Reidys Home of Music

great service

Great service I was emailed more than once to keep me informed of delivery times etc, would shop at reidy's again.

Rich Tone Music

good service, fast delivery no problems.

Great service from richtone music, I purchased a guitar that's hard to source in the UK, and everything went smoothly.
I would not hesitate to shop here again.

mark´s profile

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mark
Reviewer
United Kingdom

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