The item I bought was as described, the response to my offer was dealt with quickly and communication was generally good.
However there was a major problem on delivery, the item I purchased was a 26 year old gibson guitar with its original case with a current value of approximately £2000.
The guitar arrived in its case with no protection/packaging whatsoever, it just had a cable tie around it, to stop the case from opening. The gibson logo on the case had gone missing thus de valuing the item significantly. I did negotiate a small refund for the damage but to send a £2000 item through the post with no packaging shows a lack of care and professionalism
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