Terrible Call centre. Their operatives are very hard to understand and cann't answer any questions if it is not on there list of things to say. It took me five weeks to get my phone back working properly and the Call Centre kept arguing that all I needed to do was replug my phones. Eventually an engineer came and it was found my wires had disconnected from a telegraph pole. Come on BT return your Call Centre to the UK. I can assure you I am not the only person who feels this way.
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