James Francis´ profile

Reviews (1)


Online service is a joke - never deliver to store!

BHS are a reputable company, and I have shopped in store for yars without any issues.

I placed an order online, for delivery to store - any good online company can manage this normally in 48 hours....

8th june I got a dispatch confirmation - Ok, fair enough maybe they are busy....

6working days - nothing delivered....

My call to their customer service was useless, they confirmed that it was sent by courier, however there is no tracking details - meaning it was never dispatched!

I could of ordered these exact items from a smaller seller ona competitors marketplace, who offer 48hour delivery - what a mistake I have made using BHS online.

I hope they sort out their online service as this is not acceptable! I will cabcel my order on Tuesday if I havn't got a tracking number or proof of dispatch!

James Francis´ profile

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James Francis
London, United States