BHS are a reputable company, and I have shopped in store for yars without any issues.
I placed an order online, for delivery to store - any good online company can manage this normally in 48 hours....
8th june I got a dispatch confirmation - Ok, fair enough maybe they are busy....
6working days - nothing delivered....
My call to their customer service was useless, they confirmed that it was sent by courier, however there is no tracking details - meaning it was never dispatched!
I could of ordered these exact items from a smaller seller ona competitors marketplace, who offer 48hour delivery - what a mistake I have made using BHS online.
I hope they sort out their online service as this is not acceptable! I will cabcel my order on Tuesday if I havn't got a tracking number or proof of dispatch!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.