Our parents told us they were moving to Talk Talk, without prior warning. Then the problems began...... they gave my father a different Christian name and surname! They said it could not be changed and then when telephoning them, he had to use the 'false name' otherwise no one would be able to locate this account! This is one of many problems our parents encountered, which was complicated further due to overseas call centre staff.
Thankfully, I came across this website & reviews and emailed the link and they cancelled before the 'live' date.
We are all so relieved.
Many thanks to the reviewers on this website.
PS they even tried to make our parents change their minds by offerng a 'goodwill gesture'
Having been a member of the Ebay community for almost 10 years' I was appalled to have a listing cancelled without substantiation. Almost a year later, Ebay have continued to ignore my emails and reguarly send me 'free listing day' emails, which I am unable to use.
The service began to deteriorate circa 2-3 years' ago. Let's hope that rival organisations continue to grow so that they no longer have the monopoly
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