I have had 2 orders from Animed Direct so far and intend to continue to do so. My cat was recently been diagnosed with Diabetes and the vets prices are not cheap. I will have to treat him for the rest of his life but prices and the service from Animed will make this much easier to manage, especially when everyone is feeling the pinch in the purse these days.
I placed my first order with Steamlite for a family kit and received it without any problems. I went on to place a bigger order worth £150 but did not receive my full order! The missing items were around £40 worth. I tried live chat who made out that I was a liar, then sent them images as proof and an additional 3 emails - all of which were ignored! Luckily I could prove that they had not sent the full order as it would not have been possible to fit it all in the package bag. Eventually I registered a dispute against them with Paypal - which thankfully they knew they wouldnt win and agreed to refund me the £40. PLEASE BE AWARE OF THIS COMPANY, if I had not had proof then they may not have agreed to the refund.
Rachel Harmson Lawrence found this review useful
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