Brilliant service - the shoes didnt fit me, but sent them back for a larger size and recieved them a day later!
I contacted exclusively eve regarding how their packaging is done, in particular how discreet it is as I needed the item sent to my workplace, and never received a reply. I ended up going elswhere.
The site was so easy to get around (this is normally a problem as my internet is so slow and so flash sites dont work). The products were dispatched that same morning and I received them the next day. The packaging was so discreet, I had them delivered to my work address and it was fine! I was also given a free gift!
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I am sorry that you were dissappointed with our customer service.
Customer service is a very high priority to us and we pride ourselves on our speed & efficiency of response to all communications. It would appear that your email has slipped through our net - a sincere apology to you.
All our parcels are despatched in a very discreet manner with no mention of company name or what may be contained within.
We hope you will give us another chance to prove ourselves.
Kind regards
Eve