I thought that with all the hype and bull that you get when giving this lot your money - the service would be reflected... alas... not a hope.
For months I wanted and was promised a better service after trying to set up a simple Direct Debit payment... but whenever I called I was promised it all and nothing was delivered.
Hopefully - I won't have to go back to them.. its just such a pain that one way or the other they get money from line rental... I got rid of my BT phones too...as they didn't last very long... What a farce..
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