Pundareeka Bhat´s profile
Reviews (1)
SmartBuyGlasses UK
Awful service
I placed an order on 3rd June, till now I havent heard anything back. Order status says, "Order confirmed". When I tried contacting, it says I'll get a response in 72 hours. I have to wait until 72 hours just to hear probably we dont have the item in stock or similar crap. I wouldnt recommend the site to anyone.
20 June 2012
Reply from SmartBuyGlasses UK
Pundareeka Bhat´s profile
1979
Cambridge, United Kingdom
About
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thank you for your feedback.
I understand you are disappointed with the delivery time as we unfortunately were not able to dispatch within the stated time frame of 5 to 11 working days. Please note this is truly an exception as we dispatch more than 98% of our orders on time.
According to our system information, all email requests were replied within 24 hours and I hope we've been able to resolve the issue.
Thank you for ongoing patience. If any further assistance needed, please contact us at servicemanager@smartbuylgasses.co.uk
Kind regards,
SmartBuyGlasses