Very happy with bench gives us the extra seating we need without taking up too much space. it was easy to build and instructions were clear, it was well packaged too. The website was clear and easy to use.
We had the same old problem we always have though when ordering large items - delivery, as soon as it is done by a third party there always seems to be problems. They delivered one day at school run time (I did ask them not to) and did not leave a card so I had no idea they were planning to redeliver the following day (I was at work) and so had to wait until the following week for another day i could wait in. How do people who work all week get anything delivered? I always wonder why it is hard to give a more definate time slot - I spent two days at home waiting for a delivery that then came at the last possible moment and definately did not have time to check that the item was undamaged and all present before the driver left.
We spent a lovely morning looking around all the garden equipment with our children in the Easter Holidays and they thought that was a 'day out' in itself! The lady on site was really helpful and we came home, saved up and chose our swing set online. We had one problem with one section being missed off the delivery but we were able to assemble the main frame and swings and completed the rest the next week so no big problem as the team at Wicken responded quickly to the problem and sorted it out. The children love the swings and the climbing wall too and I think our garden still looks attractive.
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