The quality is great, we have had very few issues and when we have they have been sorted out quickly.
Customer service is superb, no problems there.
But then there are the awful plugins. Most trade suppliers would offer a trade discount as standard, with RCS you have to pay for it, and its far from cheap. The cost is justified by being wrapped up with marketing assistance, but I think most design companies just want a great product with a good margin and to do their own marketing. Without the plugins it is hard, if not impossible to be competitive so you are left with no choice but to shell out the few thousand £££s. This creates a problem that if you don't sell enough, you make a loss!
Great service, great product, but far too much money paid upfront to get a decent margin.
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