Beginner guitarist and ordered from richtone mainly because i was so eager to get started and it said 1-2 day delivery, found a nice takamine guitar and ordered it. Couple of days later i get an email saying the last one they had in store was faulty and i would have to wait until they got another in stock, was told this would take a week. Week later, i emailed them asking what was going on and they replied very quickly saying they were still waiting on my guitar coming, 5 or 6 days later i emailed them again and i got a swift reply saying my guitar had been distributed and was on its way, got it the next day, and beause of the wait, they put in a set of extra strings. Overall i was quite happy with their service, they always got back to me vey quickly, and loving the guitar.
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