I left twice already messages offline asking about TV model and didn't get respond to it. Even I didn't get confirmation on e-mail about my queries. The items they are keeping on websites are out of stock,but they still not removing it from websites. I called to customer service which is charging costs and was told that TV may be come next week but no promises at all. They have similar websites as cheapledtv.co.uk with same phone numbers and customer service. Online customer service never work even it says leave the message offline. Very poor customer service. If still decide to buy smt from them,I suggest better to call straight away and make sure they have models which you want.
Ordered item LED TV 40" Samsung UE40 EH5000. After end of delivery time have to figure out what's going on with my TV? They told me that have issue with this item. No call,no e-mail...nothing!!! I asked for refund, because it wasn't my fault. Guess what happen??? Refund will back after 30 working days!!!!!!!!!!!! And it isn't my fault! I never ever in my life saw the website where returning refund after 30 working days!!!!!! Usually 5-7 or 14 max.!!!!! So no TV...no money! Still waiting for refund since February 7th order was made January 30th! Be aware please and read very careful term & cond.!!! Even wont be your fault...do not expect money earlier! This website is ridicules! Don't buy from them anything! I hope my experience will help you! Thanks
Jason found this review useful
I did wrong order. I couldn't it cancel. E-mailed twice at different e-mails straight after order b/c was late. No answer either after day and two days. One e-mail (firstname.lastname@example.org) totally rejected my e-mails. Tried to call...have to wait on hold for 30min. no answer. Very poor service. Cheap price and cheapest service ever I had using supplements websites.
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