No problem at all with the phone upgrade.
I chose my new package based on the availability of certain free gift - Toshiba 40" SMART HD LED TV. When my gift arrived in store it was actually a far lower specification (no SMART or HD capability) as they have none of the higher spec TV in stock and have no idea whether they will get any more. In store staff really helpful in cancelling the contract/order.
This free gift is still showing as available on the website and on the in store ordering system.
I would advise anyone going for a deal based on the free gift to double check availability and double check spec of your gift on receipt.
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