Vponsale

Dress didn't fit and badly made

I ordered my daughters prom dress from here, it came and was badly made and a terrible fit, the straps at the back were very loose and the drew looked awful. I returned the dress for a refund and after chasing them to see if it had arrived and then chasing them again as they said it goes to quality control was told they will only give me back half the money. Still disputing this with them, avoid this company.

21 June 2012

Reply from http://www.vponsale.com

Dear Karen Bedford,
This is Michelle from vponsale.com.
I do feel sorry about the inconvenience you have experienced while shopping with us. I will get a closer look into the situation and try if we can request for replacement in your favor. I hope we can come up to a favorable solution to this.

Best regards
Michelle