Telephone on Tuesday 12th June 2012, to make sure the Projector Lamp I wanted would be an original Epson lamp and not a 'compatible' one - felt I needed to 'phone as the picture displayed on their site wasn't the same as my lamp. Spoke to a 'reasonably' polite lady who assured me the lamp would be an original Epson lamp as the pictures displayed were only 'generic' ones.
Ordered the same day via the web-site and received an order acknowledgment e-mail straight away and a despatched e-mail 30 minutes later.
Parcel was delivered Thursday AM 14th June 2012 by UPS, it was indeed an original Epson lamp and was packaged very well.
Yes the parcel came from Germany but 48 hour delivery is as good as some UK firms can manage!
Will definately be using them again!
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