This company is a fraud scheme.
My story is very like some others here. I ordered 4 babyliss electrical devices in 12 of May and was supposedly dispatched on the next working day, 14 of May. The time of arrive for europe (I´m in Portugal) is 3 to 5 working days and I haven't received my order yet. I sent many mail to try to understand what was happening but the answer was always to wait more 5, 7, 10 or even 20 days before the company take any action. All that time was passed and i don't have my stuff nether my money.
They always said that the problem is the local post office but the fact is that they don't provide any tracking number or a scan of the royal mail receipt that prove the dispatching of the order.
The 20 working days to reclaim for a refund has passed and BeautyBay don't give my money back. If you are thinking to buy something to this company prepare to a great disappointment and lose your money.
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