jeff garrington´s profile

Reviews (2)

MedicAnimal.com

you sent the wrong stuff.

You got half the order wrong then had no idea of the tracking process. The initial complaint from me wasn't logged. The carrier called twice to retrieve half the order
again two people working the system that doesn't appear to be joined up.
One employee can make a decision with regards an order without flagging up his actions across the system.

26 June 2013

Reply from MedicAnimal.com

Dear Mr Garrington,

Thank you for your review.

We sincerely apologise for the unacceptable standard of service you received from us on this occasion. Please rest assured that measures have been put in place so that this does not happen again.

We thank you whole-heartedly for taking the time to contact us as it is only with your feedback that we can strive to improve and ensure that such unfortunate incidents do not happen again.

Best wishes,

MedicAnimal

GAK.co.uk

fantastic service, next day delivery.

Free postage next day delivery plus tracking code. I have bought from gak before as have a few friends no problems what so ever.

jeff garrington´s profile

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jeff garrington
Reviewer
United States

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