I found it very hard to get onto the order online as as soon as I had put in my card details it disappeared and then asked me to repeat it . I got fed up after about half a dozen tries so tried to phone but again there was a problem! I work full time and the service was on off .... and I'm not able to phone from my place of work. Eventually I contacted you by e-mail about the problems and was encouraged to try again. It all worked OK and then oil arrived very quickly. That could also have been an area of problem as we need to be at home to allow access but the order details box is so small it only took how to find us ...that is often a problem. Fortunalely my husband had an at home day so the delivery took place.
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