I placed an order and was expecting delivery within 2-3 working days. Phoned the next day to ensure delivery date/time and was assured that all items are in stock and ready for delivery. However nothing happened for the next 5 working days. When I phoned again a "gentleman" answered the phone and told me " you will find out your delivery date once you answer the phone from the courier company " ... He was rude and deffinately not helpful ... I asked to speak to someone else I heared there is no one else!! Does anyone know their direct email for making complain? Or is the company owned by the " gentleman" on the phone?
It's really frustrating ... And still no contact from them .. I wonder when I'm going to receive the goods ... If ever...
I think I better contact my card provider, cancell the payment and find a reliable supplier!?!?
Don't trust the positive reviews here! I bet all are posted by the same mentioned above "
Just a quick update- I've cancelled the order and still waiting for refund. Once again the person on the phone has provided me with conflicting information by saying Ill receive refund within 5 working days while their own T@C state 30 days. Lets see how long it will take them...
Once again I would never recommend them to anyone.
Jane found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.