Jo´s profile

Reviews (3)

QS Supplies

Horrible customer service & items never delivered!

I placed an order and was expecting delivery within 2-3 working days. Phoned the next day to ensure delivery date/time and was assured that all items are in stock and ready for delivery. However nothing happened for the next 5 working days. When I phoned again a "gentleman" answered the phone and told me " you will find out your delivery date once you answer the phone from the courier company " ... He was rude and deffinately not helpful ... I asked to speak to someone else I heared there is no one else!! Does anyone know their direct email for making complain? Or is the company owned by the " gentleman" on the phone?
It's really frustrating ... And still no contact from them .. I wonder when I'm going to receive the goods ... If ever...
I think I better contact my card provider, cancell the payment and find a reliable supplier!?!?

Don't trust the positive reviews here! I bet all are posted by the same mentioned above "
gentleman"
Just a quick update- I've cancelled the order and still waiting for refund. Once again the person on the phone has provided me with conflicting information by saying Ill receive refund within 5 working days while their own T@C state 30 days. Lets see how long it will take them...
Once again I would never recommend them to anyone.
Regards

Jane found this review useful

Gearforgirls

Excellent service and speedy delivery

Product as described. Excellent service. Speedy delivery. Website could be improved...got confused at final payment stage ... But all was ok at the end.
Would definitely recommend this company.

Home Health (UK) Ltd

Very good service

Fantastic service. Received what I ordered. Delivery on time as quick as was promised. W'd definitely recommend both the product and supplier

Jo´s profile

profile image of Jo
Jo
Reviewer
United States

About