Daniela Rodrigues´ profile

Reviews (1)

Pixmania

French manuals for Uk costumers / cheap and dangerous adapter provided. AVOID THEM

I don`t think i`ll again use Pixamania.

Placed a order for a Nikon camera on 15/06/12 at 11am and received on 21/06/12 although they said 3 working days.

When the item arrived I got 2 unpleasing surprises.

The first is that it did not come with a English manual but with a French one and I don`t understand French

The second is that the adapter provided is not working, actually, it generate sparks which is not very healthy and after reading a few review from others I realized that another person had exactly the same problem as mine.

I mean could they just provide a better quality adapters or maybe just provide a UK charger?

And also knowing that the good is being delivered in UK why don`t they just provide a manual in English language.
I have been trying to download it from the Nikon web site but we are talking about 264 pages to be printed!!!!!!?!?!?!?!?

I am going on holiday tomorrow and would have liked to have with me a manual which i can understand.

Next time I`ll get it straight from Amazon which delivers far away better service.

25 June 2012

Reply from www.pixmania.co.uk

Hello,
Thank you for your review. Im am sorry that you did not receive a UK plug or manual in English.
As stated in our Terms and Conditions (http://www.pixmania.co.uk/uk/uk/conditions.html#cgv_3) some items are delivered with a European plug however we do provide an adaptor.
You will be able to download the English manual by clicking on a link in the “Order Tracking” section on our site. We will also send you a link in the order email confirmation which directs you to the English pdf version of the instruction manual.
Should you wish for a printed version please contact our customer care agents and they will organise one to be printed out for you.
Please contact me on rachel@pixmania.com and I will look into your request for a refund for the delay in delivery and also to send out another adapter.

Best regards,
Rachel
Pixmania Mediator

Daniela Rodrigues´ profile

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Daniela Rodrigues
Reviewer
1983
London, United Kingdom

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