Daniela Rodrigues´ profile

Reviews (1)


French manuals for Uk costumers / cheap and dangerous adapter provided. AVOID THEM

I don`t think i`ll again use Pixamania.

Placed a order for a Nikon camera on 15/06/12 at 11am and received on 21/06/12 although they said 3 working days.

When the item arrived I got 2 unpleasing surprises.

The first is that it did not come with a English manual but with a French one and I don`t understand French

The second is that the adapter provided is not working, actually, it generate sparks which is not very healthy and after reading a few review from others I realized that another person had exactly the same problem as mine.

I mean could they just provide a better quality adapters or maybe just provide a UK charger?

And also knowing that the good is being delivered in UK why don`t they just provide a manual in English language.
I have been trying to download it from the Nikon web site but we are talking about 264 pages to be printed!!!!!!?!?!?!?!?

I am going on holiday tomorrow and would have liked to have with me a manual which i can understand.

Next time I`ll get it straight from Amazon which delivers far away better service.

25 June 2012

Reply from www.pixmania.co.uk

Thank you for your review. Im am sorry that you did not receive a UK plug or manual in English.
As stated in our Terms and Conditions (http://www.pixmania.co.uk/uk/uk/conditions.html#cgv_3) some items are delivered with a European plug however we do provide an adaptor.
You will be able to download the English manual by clicking on a link in the “Order Tracking” section on our site. We will also send you a link in the order email confirmation which directs you to the English pdf version of the instruction manual.
Should you wish for a printed version please contact our customer care agents and they will organise one to be printed out for you.
Please contact me on rachel@pixmania.com and I will look into your request for a refund for the delay in delivery and also to send out another adapter.

Best regards,
Pixmania Mediator

Daniela Rodrigues´ profile

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Daniela Rodrigues
London, United Kingdom