Digisub's website advertises "10 minute delivery." Well, several hours later I am still awaiting my xbox live subscription. I have been unable to contact them by any means- their telephone line goes to answer-phone, the live chat is offline and they have thus far ignored my emails. I bought from them purely due to the 10min wait- i could have got this cheaper elsewhere!
I am really disappointed, and have asked for a full refund.
***Update 1- so 2 hrs later, I'm asked to phone and leave a verification voicemail. Site failed to mention this upon purchase. No reply to my emails yet though.
**** Update 2- So the refund at least was quick. They asked me to remove this review, I came on to increase the star rating to 2 or 3 due to the quick refund. Find that the review has been reported for some reason.
**** Update 3- despite Digisub trying to get my review removed by telling Trustpilot that they "have no record or my transaction" I have since proved this and my review is back. Decided to leave review at 1/5 because of this.
John McGovern found this review useful
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