Am still in shock at how bad these guys are. Called up on Saturday to arrange a home visit, gentleman on the phone didn't seem all that interested but let it slide, it was a Saturday and maybe he was busy. Was given the option of two time slots - 1400 or 1700 next day.
We asked for 1400 and were told someone would contact me via phone one more time to confirm everything. Gave details and rearranged weekend to make sure we'd be in. Was told to agree on the phone that the designer was more than happy to stay as long as was needed. Thought that was a bit weird and only realize now, after reading the other reviews he would have been here for 3 hours to make a sale rather than consult.
1400 came and went, no one had called. Waited until 1420 and called back, very pleasant and helpful woman on the phone (massive difference compared to the lad yesterday) took my details (again) and said she'd get back to me and would find out what happened.
Got a call a few mins later from someone in the Manchester branch closest to us, told that the appointment was for 5. He sounded worse than the first man we spoke to! Rude and slightly obnoxious. Obviously didn't care. Came onto here to find out more about the company, feel like we've missed a bullet.
Always been very impressed by not only the quality of their products but also the look. The gel boxing gloves are amazing and I wouldn't wear anything else. The leather skipping rope is a beaut and the rdx fight gloves again of realy high quality. The rdx rucksack however is slowly coming apart at the seams and I've only had it for two months.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook