I saw an item I wanted (Barbour Trooper jacket) on Country House Outdoor's Ebay pages. There was a choice of sizes so I contacted them by phone on the Saturday and asked if they'd measure each of the three available, they were extremely helpful and agreed to do so. Within 10 minutes I had the return call with the information I needed. I made the purchase by phone but was charged the internet price which worked out £34 cheaper than the RRP at Barbour. The jacket was posted on Monday and received here first thing Wednesday morning, I'll certainly be dealing with them again.
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