These guys know how to look after customers and make sure your stay is a pleasure. The breakfast menu is amazing and work staying the night just to try the many wonderful options provided on the buffet.
Rooms always bright and comfortable and spotlessly clean.
We stay at the Union Square Aberdeen Hotel, and its location is ideal for shopping, dining and socialising.
Ive had really bad experiences whilst ordering groceries online with Asda.
Delivery Late (no warning/notice)
Customer Service appauling (dont know what they are talking about)
Substitution a joke (eg Butternut Squash substituted with Peanut Butter)
Have to assist drive to get your items from the van
Items frequently missing but charged
I refuse to shop online with them now!
Always an exceptional service from Garden.co.uk who stock a wide range of male cosmetics and fragrances. There service is always first rate with very competative prices. I have ordered from them numerous times over the years and they always deliver what they promise (often popping free samples in with your order. Great service guys, keep it up
I placed my order on 17th June for three items of which only one was in stock. This was fine as the two items would be in-stock again before end of June. I processed order-and made payment receiving confirmation my instock item would be delivered within 5 days and other items would follow.
I checked my order status online and no items dispatched and one of the other items had moved to an August delivery date. That's over a month later than initially suggested. I emailed dwell who promise a 24 hour response. I received a read receipt but still no answer to my enquiry/concerns.
Today 22 June I called and was advised that NO ITEMS had shipped as I hadn't called dwell after placing my order to arrange a suitable date, and that the first delivery slot isn't until 20 July..(not the 5 days advertised). I reluctantly cancelled the two other items...and hastily accepted the delivery date for the in stock item. I was told my £500 refund would take 7-10 days to process.
Still considering cancelling other item now.
WHY does the customer have to call to arrange delivery when ordering from website V odd..and not mentioned anywhere on site/confirmation?
WHY does it take a month to deliver instock items, esp when promote 5 day delivery?
WHY such extreme extensions to delivery periods for stock arrivals? WHY do i have to wait so long for refund when you took payment so quickly?
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