Mrs Collyer´s profile

Reviews (2)

NP Autoparts Limited

Quick Service , reasonably priced.

Was pleased to received some tyre inner tubes and foldable tyres.
The company delivered quickly . My only qualm is that the use of foam pellets to protect the items is extreme and not environmentally friendly. Can I suggest use of rolled up newspaper instead.

06 December 2012

Reply from

Dear Mrs Collyer,

Many thanks for your positive review and feedback regarding our packaging. We share your concerns over environmentally friendly packaging and would like you to know that we do all we can to use friendly packaging whilst ensuring orders arrive in a professional manor.
The foam pellets you mention use are actually better than newspaper for a number of reasons mostly environmental:
1, Most of the pellets we use are the biodegradable starch based ones.
2, We do not buy them but actually recycle them.(A number of our suppliers use them to dispatch stock to us, we feel it is therefore more environmentally responsible to save these from our stock deliveries and re-use them in our packaging.)
3, We think they are look more professional when packaging and order than rolled newspaper.
4, We do not have a ready source of old newspaper to use. (Terry in the warehouse buys the racing post most days but not enough pages for our needs!)
I hope this has put your concerns to rest and confirmed the importance we put on operating in as environmentally conscious a way as possible.


Rob Whittington (General Manager)

Essential Travel

prompt efficient service.

I needed travel insurance that would suit my needs for a UK based holiday. Essential Travel's website was clear and easy to follow. There were three types of insurance ranging in cover and excess . I found one that was good value and covered our needs.
When I needed to make an amendment the customer service team acknowledged my email immediately and dealt with the change with notification to me within 24 hours.
So far I am impressed with the product and service.

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Mrs Collyer
United Kingdom