Louise´s profile

Reviews (3)


Terrible Customer Service

Ordered a £750 laptop online. Contacted sony countless times to check on my order as I had not received any confirmation of my order ( phoned about 8 times in 3 weeks). My email address was incorrect, was promised it would be updated each time I spoke to someone they assured me it was being taken care of. I emailed customer services to complain when I still had not received any emails or order details, never heard back from them. Chased and chased by phone, was always palmed off and told everything was in order. Complained bitterley to one of the telephone representatives, he never apologised. He told me he would chase up customer services as to why they had not replied to me. Strangely enough, never ever heard anything.Bit of a recurring pattern developing! Once the laptop had arrived, I somehow received a computer generated email as to the 'level of service' I had received. I gave it to them with both barrels, submitted my phone number for somebody to call me back when prompted to as I had scored them so low. Guess what.......Sony silence...I think the whole corporation is run by robots....actually robots would probably treat me with more respect. I have received ten times better service from a £10 toy order for my kids! I am only rating them 2* because actually the laptop is excellent! However I don't think I will ever order a Sony product again. It's a shame because in the past I have owned tvs, mobile phones and laptops. It is no wonder they are losing billions, the arrogance is quite something!

kdl found this review useful

simply colors

Top Notch T-shirts!

Ordered 2 t-shirts. One for my daughter for her 3rd birthday. One for my Son's first birthday. Designed them myself, the design, wording, colour etc is exactly as it was on the screen. Excellent and very satisfiying. The t-shirt quality is absolutely excellent too, which is reflective in the price, so I was pleased. Not sure 9-18month size guide is quite appropriate, but very few items last a baby for over a year anyway! They make the perfect gift, children love personalised things! My niece wanted a schoolbag for Christmas. We didn't like any of the bags available so I discovered simplycolors and tailored it to her, she absolutely loves it!

Dotty Hippo

Nifty product - car seat potty training protector

Was thrilled to find this as my daughter's car seat cover is very hard to remove to wash. Very helpful whilst little girl continues to have accidents, can bung straight in the washing machine and dries quickly. Good value for money, arrived quickly.

Louise´s profile

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United Kingdom