John Booth´s profile

Reviews (6)

Ligo Electronics

Should be 5 stars but for shoddy and slow response to complaint

Their website is great. Easy to navigate, easy to compare products, lots of customer reviews (the ONLY way to choose and buy on-line). Prices are keen, delivery is excellent (next day).

BUT, the product did not work as advertised or as it says in the manual and therefore was not 'fit for purpose' under the Sale of Goods Act 1979 which I pointed out to their Customer Services in 3 separate emails plus filling in a request for a return on their website. No response. It took a week to get a response from them (their published policy on the website is 48 hour response) when they finally admitted liability and accepted a return. But it still took ANOTHER chasing email from me to get them to give me a Returns Number.

When I did get the Returns Number, the process was smooth and easy. Let down by the last 5%, like so many companies. Or as I say, "All fur coat and no knickers"…..

oakfurnituresolutions.co.uk

Fantastic Customer Service, great product!

The website was great - easy to navigate and see all products. Ordering was a cinch and I received order confirmation by email and text, then email confirmation of delivery day and hours 'slot' plus a follow up phone call to confirm again. Brilliant!

They delivered on time, in the room I wanted and I just love the furniture.

A great company - highly recommended!

14 August 2013

Reply from Contempory Oak Furniture

Dear John,

Many thanks for taking the time to leave us your positive feedback.

We always work towards improving our systems, so that the order process from purchase to delivery is streamlined and efficient. It is fantastic to see that you experienced that in this case.

Kind Regards,
Robin Hunt,
Managing Director.

The Cotswold Company

Easy-peasy to select and order - what a great website!

Very user-friendly website, good choice of products and fantastic flexible delivery options including next day delivery, delivery to room of our choice plus removal of packaging (all options for reasonable additional cost)

HiFX

The easiest, fastest way to change currency and make payments overseas

I just love HiFX. I always use HiFX to buy Euros, pay in GBP and send to my French Euro account. Plus the rate is the best I have seen - so much better than the rip-off airport exchange bureaux like Travelex. Its so easy - just a few clicks, the website is brilliant.

Transair Flight Equipment

Top site for pilots

Great range of stuff, great catalogue, great website. Friendly customer service and delivery is normally quick, although my last purchase I was kept waiting as they were out of stock but they didn't tell me.

This is the only slight moan after 12 years of buying from Transair

15 January 2013

Reply from Transair Flight Equipment

Dear Mr Booth,

Thank you for your review.

I am sorry to hear that you were not contacted about the product being out of stock. We do endeavor to inform every customer, and apologise for missing you on this occasion.

Best Regards,

Andrew

Andrew Bacon
Customer Services
Transair Flight Equipment

Mr Memory

Unbelievable service!

Good website, great prices and superlative service. I ordered online late one afternoon and the package arrived next morning by post, Fantastic!

John Booth´s profile

profile image of John Booth
John Booth
Reviewer
Male, 1950
Long Crendon, United Kingdom

About