LH´s profile

Reviews (2)

Pixmania

Delivery is a joke!!!!!!

I find products slightly cheaper on Pixmania but unfortunately I will never order from them again due to them using Yodel for deliveries. They claim they couldnt get access on 3 delivery attempts but I notice my phone number was on the front of the parcel & yet they never tried to call me. Soooo I then had to drive 30 minutes to pick up the parcel from the depot as the package was a gift, otherwise I would have just have them return it. When I got to the depot there was one person working to find parcels who then advised it would take ages to find as she had a lot of parcels to look through?! There didnt appear to be any systen whatsoever! When she brought the package out (eventually) it looked like it'd done 10 rounds with Mike Tyson!! Hanging open at 2 corners. I told her I would have to open it there & then as it was in such a state to check if it was ok. She just glared and carried on serving the next customer! STOP USING YODEL & I might consider using Pixmania again as there is nothing wrong with the company themselves (in fact I emailed one evening to complain about the delivery & had a response within the hour) but they seriously need to review their delivery options!

15 October 2012

Reply from www.pixmania.co.uk

Hello
Thank you for your review. I am sorry that you had problems with Yodel and that you parcel was not received in perfect condition.
I invite you to contact me on rachel@pixmania.com with your order details so that I may email you and to give direct feedback to our transport department.
Best regards,
Rachel
Pixmania Mediator

Pixmania Mediator

Mazuma Mobile

Super quick!! Excellent!

I've sold a couple of old phones with Mazuma & have always recieved the payment in my bank sometime the next day! Very impressed!

LH´s profile

profile image of LH
LH
Reviewer
Male, 1984
United Kingdom

About