Trueshopping

Shopping fine, delivery dreadful

The people at Trueshopping were super, and tried their best to help us when their delivery company failed to arrive in time, we waited in all day until 6.30 pm and had to go on holiday without the generator we had purchased, and it was eventually delivered a day late, the delivery company failed to telephone before arriving, it was lucky my neighbour was around when they eventually showed up. If I was buying again, I'd be reluctant to use Trueshopping because their despatch company lets them down.

26 June 2012

Reply from www.trueshopping.co.uk

Hello Su, thank you for the feedback you have left. I am very sorry that your delivery was a day late. I have passed this information onto our warehouse manager and the delivery company and it is now being investigated to stop this happening in the future. If you do require any further information please do not hesitate to contact me. Kind Regards, Casie. The Trueshopping.co.uk Team.