I purchased 2 items, both were delivered when they were supposed to be, they were packaged well & I am happy with them,
The only problem I had was when I received an email regarding one of the items saying it was out of stock when I had already received it. Thinking this could have been a problem, I tried to call the company twice, and after being in a queue for over 10 minutes gave up.
When I did finally get through on my 3rd attempt after 5 minutes wait, the guy I spoke to was really helpful & was very apologetic about the odd email etc.
I am really happy with my overall experience with GAK & would definitely use them again.
I had tried everywhere to get jars of cherries in Kirsch to make a Black Forest Gateaux, but everywhere except the Whiskey Exchange said they only usually stocked it at Christmas.
I placed my order on the Sunday evening and my goods were delivered by parcelforce on the Tuesday! I was very impressed with the service, I was kept informed by email at every stage & was given the Parcelforce tracking number too so I could see when it would be delivered.
I would definitely recommend them to anyone!
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