We ordered a rug to be cut to a certain size over the internet. When it arrived it was just shy of the right dimensions. We called the Rug House up and the customer service was excellent. The person we spoke to was helpful, positive and immediately came up with a solution and sent us out a new rug (perfect size) no extra cost. It was with us in 2 days. Will definitely be ordering rugs from them again!
Great stuff, well priced and great service especially when our delivery went missing. The staff were really helpful and easy to talk to and did what they said they would and against all odds got another delivery out to us in time for our daughters party.
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