I love lastminute.com but unfortunately the most important part, the search, doesn't work. Every time you view a hotel or holiday and go back, your selections such as price, stars etc is refreshed and you have to do it all over again. I had to resort to googling the hotels i liked to find more info so i didn't have to leave the list.
They attempt to deliver your package, then leave a card with no reference number, just the mobile number of the person who tried to deliver the package. You can't pick it up from the depo without that number, nor can you just do a redelivery online. Not sure if they are trying to add some kind of personal touch, but it doesn't and big companies such as 'Bershka' and 'Studio' should not use them. I dread it when the email says Yodel are delivering. Used them(not out of choice) about 6 times and it's been the same every time. Now my current package is in Limbo. No idea how to get it as courier doesn't have it any more, there is no reference number and you can't do anything online.
Smyla Smith found this review useful
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