Vastly improved pricing position has meant I have started to use Wiggle again. They could still do with either reducing the Sale content of the website or actually have some stock available in the Sale but that is perhaps a small gripe. Excellent content, helpful reviews by other purchasers. They do not offer a order tracking service once despatched as some competitors do but that is a small point. Easy to use returns.
Limited product information is made available and the search functions are basic. Compared to other sites the visual look and feel is poor and I only use it to compare prices of specific items and would never use it to browse or product information. Customer reviews are supplied in numbers which is possibly the best feature to be honest
Good website content facilitated the selection of the product and have a full spec and pictures proved very helpful. The downside was that TNT were used to deliver the goods and when contacted after we were informed the goods were ready for despatch informed us they could only say they would be delivered between 8-6. No options existed to narrow this down on the day or for the driver to ring ahead as many other companies now do.
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