Rachel Shaw Irwin´s profile

Reviews (2)


Helpful banking ? Joke, one for a trades description review

My wife and I made the mistake of e-ISA due to best rate available.
Shambles from start to finish. 4 months to Open (all our effort due to absent customer services, aptitude), and a joke to transfer out too. They don't have a clue.
Speaking to the complaints department (why can't banks transaction anymore, just hide behind everything is a complaint?) who didn't come up with an acceptable way forward. No managers (apparently) available - all staff I have the pleasure of demonstrate an "as if" attitude. Would not make it at a MacDonalds outfit, let alone a bank. Don't expect anyone to own an issue, or any level of professionalism from staff. Spoke to 3 "representatives" within complaints, none of them should be customer facing due to lack of basic skills (ie. to listen rather than try to talk over people).

Hell on earth, move to another provider as this company is a joke within UK. Given one star as couldn't select zero.

Death Dealer found this review useful


Easy purchase, delivered the next day!

I ordered the FitFlop Charley boots that were on a half price sale. The website was really easy to use,the delivery was free. I received the boots the very next day.

Excellent service, thanks

Rachel Shaw Irwin´s profile

profile image of Rachel Shaw Irwin
Rachel Shaw Irwin
Female, 1971
Coventry, United Kingdom