I was shopping around for a particular mountain bike and found a few companies online who could supply it. I chose this company to buy through because they were particularly helpful, rang back when they said they would and went that extra mile to make sure I was getting the right frame size etc,. I ordered the bike, although my husband was all doom and gloom about having to build it and set it up. However, it arrived quickly and it was relatively straightforward to assemble as the company prebuilds it at the warehouse and tweak it all beforehand so there is very little to do. Even my husband was impressed! I now have just the bike I wanted, at a good price, the only drawback being that my teenage sons have also fallen in love with it and want new bikes too!
I ordered a load of silk flower garlands and thought it was worth the risk as they were at a fraction of the cost that I would pay in the UK. I was expecting the worse when I read the reviews, especially as Suntek were a bit slow to reply to my emails, but this may have been due to the time difference. I paid a little extra for express post and this worked really well because I was able to track it, I paid through paypal for extra financial security as well. The items were despatched quickly,spent a week in Parcelforce customs and were then delivered two weeks after I ordered them just in time for our party. I was especially impressed with Suntek's creative accounting on the customs form so I had no charges to pay. Overall, there is always some risk when ordering from another country but this was a very positive shopping experience, reading the other reviews I would probably avoid ordering anything technical or gadgety because it is cheap for a reason.
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