I ordered a pair of binoculars from Jessops, got the email saying it was ready to be collected from the store, spent my lunchbreak to get to said store only to be told that they didn't have my order and could not explain why, the sales guy offered me another pair saying that they were the same spec as the ones I ordered, which they were not! Whilst I was looking at the others on display he started serving another customer who was having trouble with processing photos, I gave up 15minutes later as I needed to get back to work, needless to say I will not use Jessops again.
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