Kerry Hullett´s profile

Reviews (6)


Great service

Website easy to navigate. Have had a few issues with non-delivery and vouchers that don't work but a Tesco always put things right with a simple call


Why shop anywhere else

Can never be beaten on price or vast selection on offer. Third party sellers are less reliable with the service but a quick contact to Amazon with any issues usually does the trick


Products often a disappointment

I'm often seduced by the products offered but invariably disappointed. Delivery is often slow and items not always of the best quality.


Why can't other organisations provide this level of service?

Always friendly, polite and helpful. Quality products

Glasses Direct

Good service if you are not in a hurry

I ordered two pairs of glasses, one intermediate and one varifocals. When they arrived neither sat properly on my face as I have one ear higher than the other. The varifocals were not a success. In total I sent them off to you twice with an old pair of varifocals. Despite the very helpful advice I got, I decided after 3 or four weeks had elapsed that I would give up on the varifocal idea and had single vision. A very good job was made on altering the frames to fit my face considering you didn't have me in person.
I did get slightly irritated when giving my prescription to the employee as I felt that I was being 'ticked off' for not having a complete prescription and asked to return to the optician.
Not sure I would repeat the experience as it took so long to sort out

Kerry Hullett´s profile

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Kerry Hullett
Female, 1958
Emsworth, United Kingdom