Dear Robert, I am really sorry to read this! I can assure you we are an authorized UK stockist of everything we sell and our Band In A Box software is bought direct from PG Music via our UK supplier and is 100% genuine. I will pass your concerns about your purchase back to them. We are one of the largest UK retailers of Band In A Box and have 100's of happy customers who love this software, we have never had this issue raised before. Meanwhile if you are at all unhappy with your purchase then please contact us directly so that we can do our best to help you out, we offer a guarantee that you will be satisfied with your purchase and if that is not the case here then we want to help! Regards Jane @MusicOnMyPC