Andy Lovell´s profile

Reviews (1)

iigloo.co.uk

Website could be better

I use a number of different landlord websites (mainly for advertising roomshares) and found iigloo to be a little behind the curve in terms of its website user-ability. Not being able to directly upload photos & having to email them across for example is pretty old hat now. I also had to ask a number of times how certain aspects of the website worked - don't need to do this elsewhere.

That said from an advertising point of view, the adverts have appeared on the websites as promised. I did wait for a number of days before the 1st enquiry and I do wonder if there is any particular time delay between people registering interest and me receiving the necessary info. I am also unsure how telephone enquiries are delt with.

27 June 2012

Reply from iigloo.co.uk

Hi Andy,

Thanks for your review.

Photos are able to be uploaded to the website we just offer the facility of emailing them over if you experience any issues uploading them. We are currently designing our new website which we are hoping will be one of the best websites in the property industry. So please bare with us and watch this space.

With regards to the tenant enquiries we deal with them as soon as they come in to us weather through email or telephone. If a tenant does enquire during the night we process the enquiry first thing in the morning.

Again thanks for your feedback and your custom.

Matt McAllen
Office Manager

Andy Lovell´s profile

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Andy Lovell
Reviewer
United Kingdom

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