Initial booking was simple and quick however when I needed to change a name on it i called and submitted the request and then waited over a week before I chased as I hadn't been contacted with an answer to my query.
I was informed my query would be passed to a manager and then waited a couple more days and had to chase again where I found someone who was able to assist me and called me back promptly with an update.
As this was a basic question I expected a quick answer from Travel Republic.
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