AV Addicts

Bought Dishwasher in Oct 09 and received 5 year warranty documents 7 months later

Realised when I received my dishwasher that I had no documents, waited a few weeks expecting them to arrive but they never turned up. After 3 emails and a number of phone-calls during business hours where no one answered I started to doubt if the company was still running and if I had lost my £103 I paid for the warranty.

Posted on this site my upset and av-addicts contacted me the next day, everything was sorted all in a week, where I received conformation from the warranty company yesterday.

Dishwasher arrived very quickly and in 100% good condition, only upset was the warranty issue, can only think it is a small company that is very busy and finds it hard to provide customer service 100% of the time.

Due to their good prices would most probably use again.