We got the delivery on the day I specified, although between 7 -9 a.m. meant an early rise. There was a problem but we were phoned that the delivery would be late.
The van men were helpful and took the old freezer as agreed. However, the new one has a scratch and a dent. We were having a new kitchen put in and the fitters needed to site the new freezer that day, so we accepted it and pointed out the damage.
WE ARE SURPRISED TO HAVE HAD NO COMMUNICATION FROM HOMEGOODS ABOUT THIS TO DATE and would appreciate an immediate response.
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