Jeff Gunton. ´s profile

Reviews (2)

Edfengery

Advertising great but customer service a big minus!!!!!

The EDF Energy "thank you's" are a total joke! I won a £25 Argos voucher back in march and yes I'm still waiting to receive it and it's now the end of June! I was promised a call by the end of March and never got it,I had to phone them to be told they were having problems with the vouchers. I rang again in April and was asked to verify my claim for a second time and that I should receive my voucher in the next 14 days. 21 days later and still nothing! I rang yet again and was fobbed off with "I'm sorry for the delay,I'll get someone to call you" they finally rang me on 14th June to say the voucher was going in the post on the 15th and very sorry for the delay! Guess what? Still nothing and so I rang again on 27th June,had to verify my claim yet again and was told that it would be passed to the relevant department and they will call me! It's now the 28th and no call or voucher has materialised!!
Come on EDF,it's all very well offering these loyalty rewards but its worthless if you can't deliver! I feel sorry for anyone who wins Olympic tickets! It'll be all over by the time they arrive!

Frost Auto Restoration Techniques

Definitely not a frosty reception!!

The website was so easy to use with lots of great products at very reasonable prices. I was recommended by a friend as they had just what I needed and it was easy to find. Postage was reasonable and arrived very quick. I will definitely use them again and would not hesitate to recommend them!

Jeff Gunton. ´s profile

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Jeff Gunton.
Reviewer
United Kingdom

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